Warranty Information

       Recycled Rubber Products warrants its products not to decompose or have total color loss for a period of 10 years from the date of purchase. If total color lost occurs within the 10 year period, a sample of the product must be mailed in to Recycled Rubber Products for further evaluation. After being evaluated, if the color has been completely lost, RRP will replace the product. At the end of the tenth year, the warranty is terminated and RRP is no longer responsible for replacing the rubber mulch.

       Recycled Rubber Products warrants Play-Safe 3/4”rubber mulch, Premium Play-Safe 3/8”rubber mulch and Premium Shredded 3” rubber mulch products to be 99.9% free of trapped metal by weight. Ground Cover 7/8” is only 98% free of trapped metal and is NOT to be used where children or animals will be playing.

       Recycled Rubber Products has no obligation to supply replacement product unless the customer provides (1) reasonable evidence that the product has failed within the years of warranty, and RRP has done an evaluation of the failed product, (2) provides to RRP the proof of purchase, including, but not limited to, invoice of product (3) has used product for the products intended use only, (4) pays all shipping, removal fees and installation cost of replacement product, and (5) notifies RRP in writing during the warranty period that the product has failed to meet the warranty.

       All sales are final. There are no returns, refunds, exchanges, discounts, or replacement of product. Recycled Rubber Products, LLC shall attempt to meet all delivery dates but shall not be liable for delays due to inclement weather or other causes beyond our control. Recycled Rubber Products shall not be liable for third party shipping errors.

       These are the terms and conditions for Recycled Rubber Products, LLC. No other warranties or policies than what is stated herein apply.

If you have a warranty issue, you can email us at consumeraffairs@recycledrubber.biz

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Copyright © 2015 Recycled Rubber Products
Phone: 815-436-5587 | Fax: 815-722-7131 | Address: 175 S Des Plaines St., Joilet, IL 60436