Frequently Asked Questions

Playground

Q: How deep do you recommend the Rubber mulch being for playgrounds?

Q: Will the colors on the rubber mulch come off on my kid’s clothes?

Q: Are the Play-Safe ¾” and Prem. Play-Safe 3/8” the only products I can use for my playground?

Q: What is the difference between the Play-Safe ¾” and the Prem. Play-Safe 3/8” rubber mulch?

Landscape

Q: How deep do you recommend the rubber mulch being for landscaping?

Q: Can I only use the Ground Cover and Premium Shredded Rubber for my landscape?

Shipping and Installation

Q: Do I HAVE to put down weed barrier cloth before I lay down my rubber mulch?

Q: Can I pick up my rubber mulch?

Q: If I get my rubber shipped to me, how much would it cost?

Q: How long does it take for me to get my rubber?

Coverage and Packaging

Q: How is the rubber mulch packaged?

Q: How much does one ton cover?

Q: How do you sell the rubber mulch?

Payments and Discounts

Q: Do you accept Tax Exempt forms?

Q: Do you provide any discounts?

Q: How can I pay for the product?

Coloring and Safety

Q: How long does the rubber mulch last?

Q: How long will the color last?

Q: Has your products been tested for ADA wheelchair accessibility?

Q: Have your products been tested for the ASTM critical fall heights?

General

Q: Can I get samples of the rubber mulch?

Q: Do I have to call in to order?

Q: Where are you located and do you make the products yourself?

 

Q: Why is rubber mulch recommended over wood mulch?
A: Because rubber is safer for kids to play on; it is non-biodegradable, so you will not have to replace it year after year; it drains water well and does not soak it up, so it is ready to use even after heavy rains.

Q: Do I HAVE to put down weed barrier cloth before I lay down my rubber mulch?
A: It is definitely recommended that weed barrier cloth is installed first because the rubber does NOT act as a weed barrier, and you will have those stubborn weeds show through.

Q: How deep do you recommend the Rubber mulch being for playgrounds?
A: 4”-6” Depth

Q: How deep do you recommend the rubber mulch being for landscaping?
A: 1 ½”-2” Depth

Q: Will the colors on the rubber mulch come off on my kid’s clothes?
A: No. We use specially-formulated binders that seal and coat the tire chips.

Q: Can I get samples of the rubber mulch?
A: Yes. Just be sure to give us your name, address, phone number, and the color(s) and product(s) you are interested in.

Q: How do you sell the rubber mulch?
A: We sell rubber mulch by the full ton (2,000 lbs.), by the half ton (1,000 lbs.), and in 50 lb. bags depending on how big the order is.

Q: How is the rubber mulch packaged?
A: The mulch comes in large super sacks that are about 6ft high and 4ft wide all the way around.

Q: How much does one ton cover?
A: One ton will cover 65 cubic feet, or 2.4 cubic yards; a play area of 14’x14’ at a 4” depth, or a landscape area of 20’x20’ at a 2” depth.

Q: Can I pick up my rubber mulch?
A: Yes. However, you will need a truck that can handle the weight of 2,000 lbs. (more or less depending on how much you would purchase). Make sure to bring any bungee cords or items to strap down the super sacks (we DO NOT provide that).

Q: If I get my rubber shipped to me, how much would it cost?
A: It depends on where you live and how much product you are purchasing. Call or e-mail us and be sure to include your zip code and we can get a shipping quote to you promptly.

Q: How long does it take for me to get my rubber?
A: Once we have completed an order form and the product has been paid for, depending on where you live, it can get there between 1-7 days--every order is different. We will let you know when it should be arriving when you are ordering.

Q: Do I have to call in to order?
A: No. You can fill out our online order form and submit it to us. We will be contacting you, however, when we have received it to discuss any details and payments.

Q: Can I finance the payment on my rubber mulch?
A: No. We need payment before product is delivered.

Q: Do you accept Tax Exempt forms?
A: Yes. We just need a copy of it via e-mail or fax.

Q: Do you provide any discounts?
A: Yes. We provide BIG discounts on bulk orders--truckload size (20 tons) order or bigger. Call us for a FREE quote.

Q: How long does the rubber mulch last?
A: It is non-biodegradable, so it will never go away.

Q: How long will the color last?
A: Our colorings are made with special water-based UV binders and pigments with iron oxide which holds up extremely well to many years of wear in the elements; therefore we, offer a 10 year limited color warranty.

Q: How can I pay for the product?
A: We accept cash, credit cards, checks, wires, and cash or check payments upon delivery (for the local, in-state deliveries).

Q: Where are you located and do you make the products yourself?
A: We are located in Joliet, IL and also manufacture the rubber mulch right out of our plant in Joliet.

Q: Has your products been tested for wheel chair accessibility?
A: Yes. We are ADA approved for wheelchair accessibility. See our safety page for the reports.

Q: Have your products been tested for the critical fall heights?
A: Yes. We have been tested for the ASTM critical fall heights and are approved. See our safety page for the reports.

Q: What is the difference between the Play-Safe ¾” and the Prem. Play-Safe 3/8” if they are both for playgrounds and 99.9% free of all trapped metal?
A: The difference is, the Play-Safe ¾” is a bigger size chip and has fiber strands running throughout the chips, whereas the Prem. Play-Safe 3/8” is smaller and has very minimal fiber throughout the chips. It also just depends on your preference in looks. The 3/8” has more of a finished, tailored look to it.

Q: Are the Play-Safe ¾” and Prem. Play-Safe 3/8” the only products I can use for my playground?
A: No. We also offer our Premium Shredded Rubber 3” minus mulch. It looks just like normal wood mulch, but, of course, it is rubber mulch. This product works great for both playgrounds and landscapes.

Q: Can I only use the Ground Cover and Premium Shredded Rubber for my landscape?
A: No. You can use any of our rubber mulch for your landscape area, it just depends on your preference in looks of rubber mulch.

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Copyright © 2008 Recycled Rubber Products
Phone: 815-436-5587 | Fax: 815-722-7131 | Address: 175 S Des Plaines St., Joilet, IL 60436 
sales@recycledrubber.biz